Returns & Exchanges

Returns & Exchanges

You may return any product bought at webshop MASTHERO.COM within 15 days after the original delivery for a full, no-question-asked refund. Item must be unopened and unused! No returns will be accepted after 15 days. We will credit you in the same manner as your original payment within 30 days of receiving the return product

If the product is defected we will pay the return shipping costs. If the product is returned for any reason you are responsible for the return shipping amount.


Merchandise sold to Distributors or Retailers is considered a final sale and no returns will be accepted or credit issued, except where required by law.

Ship authorized returns to the following address:

MASTHERO.COM – RETURNS, Eva Cirnski s.p., Ljubljanska cesta 15b, 1241 Kamnik, Slovenia, EU

For any questions about returning please contact us